Recent Entries

  • Smart Hands vs. Remote Hands

    There are a few things we need to know when we talk about remote hands and IT Smart Hands.   Remote hands   Remote hands can include things like securing wiring, checking port numbers, observing or reporting indicators on devices, basic environment monitoring, and restarting the server...
  • Managed Service Provider

    Managed Services The provider (MSP) is a company that generally proactively manages a customer's IT infrastructure and / or systems for end users and remotely as part of a subscription model. Today, the terms "cloud service provider" and "managed IT service provider" are sometimes used interchangeab...